Terms & Condition

1. Introduction

Welcome to Vajra Jewels Bengaluru, your trusted destination for exquisite handcrafted jewelry. By accessing our website, you agree to comply with these Terms and Conditions. These terms outline the rules, regulations, and legal agreements that govern your use of our services. Please review them carefully before making any purchases.

2. Eligibility

To purchase our products or use our services, you must be at least 18 years old. If you are under 18, you must obtain parental or guardian consent. By using our website, you confirm that you meet the eligibility criteria and that all details provided by you are accurate and complete.

3. Product Information

We make every effort to ensure that the descriptions, images, and specifications of our jewelry are accurate. However, due to the handcrafted nature of our products, slight variations in size, color, and design may occur. These differences do not indicate defects but rather reflect the uniqueness of each piece.

4. Pricing & Payments

• All prices are displayed in Indian Rupees (INR) and may change without prior notice.
• We accept secure payments through authorized third-party payment gateways to ensure safety and reliability.
• Orders will be processed only after successful payment confirmation. In case of a failed transaction, no order will be placed, and the amount (if debited) will be refunded as per the bank’s policy.

5. Shipping & Delivery

• Orders are usually processed within 2-5 business days.
• Shipping timelines may vary depending on the delivery address and logistics partner.
• We ensure timely dispatch but are not liable for delays caused by third-party courier services.

6. Returns & Refunds

• Items can be returned within 7 days of delivery, provided they are in unused and original condition.
• Refunds will be processed only after a quality check of the returned product.
• Customized or personalized jewelry is non-returnable and non-refundable.

7. Intellectual Property

All content on this website, including images, text, product designs, and branding elements, is the exclusive property of Vajra Jewels Bengaluru. Unauthorized use, reproduction, or distribution of any content without our prior written consent is strictly prohibited.

8. Limitation of Liability

Vajra Jewels is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. This includes but is not limited to losses due to delayed shipping, product variations, or unforeseen service disruptions.

9. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes related to these terms shall be exclusively subject to the jurisdiction of the courts in Bengaluru, Karnataka.

10. Contact Us

If you have any queries regarding these Terms and Conditions or require assistance, feel free to contact us:

Email: info@vajrajewels.com

Phone: +91 94483 87231

Head Office: #144 KGA Road, Domlur Layout, Bengaluru, 560071, India